Privacy Policy

The Privacy Policy applies to the use of our products and services, as well as visits to our websites, as of January 1, 2018. It does not apply to the processing of personal data on other companies' websites or social platforms with which we collaborate.

To help you understand this statement, we have defined some important terms:

Personal data is all information that can be linked to you as an individual.
Anonymized information is information where it is no longer possible to link the information to you as an individual.
Processing of personal data is the use of personal data and applies to collection, storage, alteration, compilation, disclosure and deletion.
Customer/User is anyone who visits or uses our services.
How do we collect your personal data?
The information we collect about you depends on which services you use, subscribe to or visit on the website, as well as what information you provide us with when making inquiries or in other contexts.

We collect personal information such as:
you provide to us, for example, when you register for our services, subscribe to our newsletters or contact us with questions.
is automatically registered when you send an email or visit our website.
we receive from other sources such as other service providers or from publicly available registers (e.g. the Norwegian Population Register). You are under no obligation to provide us with personal information, but if you choose not to, we may not be able to offer you all of our services.

What personal information do we collect about you?
We collect personal data within the following categories:

Name and contact details.
Information generated in connection with the use of the services, e.g. activities on our websites (including date and time and browser you use, IP addresses, screen size, etc.)
Other information about service usage such as data collected using cookies and similar technologies when visiting our websites.
Other information collected based on your consent. You will receive information about the information we collect and what it is used for when we ask for your consent.

How do we use your personal data?
We use collected information for the following purposes:
We use personal data and anonymized data for marketing purposes in accordance with applicable law. These activities include

to create target groups for marketing
to customize and target marketing
sending email marketing when consent has been given or applicable legislation
customer satisfaction surveys, etc.
to "launder" contact information against the customer registers of Facebook, Google and other digital players so that we can communicate with you and other users like you through these channels
Legal provisions: We process personal data to fulfill our statutory obligations in connection with accounting and to provide required information to competent authorities. We only process personal data to the extent necessary and compatible with the stated purposes, and will always take your privacy into account.

How do we protect your information?
Your personal information is protected through physical, technical and administrative measures.

Who do we disclose your personal information to?
We may disclose personal information to:

court and public authorities - In statutory cases.
to other companies in connection with a possible business transfer.

How long do we store your information?
We will store your personal information for as long as necessary to fulfill the purposes set out in this Privacy Policy. The retention of anonymized information is not subject to such limitations or requirements.

How do we use cookies?
We use cookies on our websites and related digital channels. Cookies help us, among other things, to determine which parts of our websites users visit and for how long. The information is used, for example, for performance, development and analysis of services and targeting of advertisements on the internet.

We use cookies for the following purposes:

Improving our websites by analyzing which websites are most popular, which links people came from or follow, and how long users stay on our websites.
Collection of statistical information about the number of visitors to our websites and other digital services, as well as to evaluate the effectiveness of advertising.
Collect information to target ads or content to a specific audience. We may combine information from cookies with other information we have recorded when permitted by applicable law or you have given us your consent.
Our websites may contain links to third-party websites, products and services, including social media (e.g. Facebook social plug-ins). Third-party services or third-party applications available on our websites are subject to the third-party’s privacy policies. We encourage you to familiarize yourself with the privacy practices of these third parties.

What are your rights and choices?
You have the right to know what information we have registered about you (with the limitations imposed by applicable law),
You can request that incorrect, unnecessary, incomplete or outdated personal data be corrected or removed,
You can opt out of direct marketing
You can withdraw any consent to process personal data that you have provided to us.
You can disable data collection for Google Analytics

How to find out about changes to the Privacy Policy?
We may need to update the Privacy Policy as our operations and services develop, and we therefore encourage you to regularly check the latest version of this Privacy Policy here on HortenLove's website.